Frequently Asked Questions

Yes.  All of our cleaning agents are biodegradable and will not harm people, pets or plants.  Also, we rinse all of the residue out.  You could even digest them and not be harmed.

It is helpful if you vacuum and move smaller, breakable items out of the way before we arrive.

While we are highly effective at removing stains, some stains may cause permanent discoloration, particularly if they have been on the carpet for a long time.

Drying typically takes 4–8 hours, depending on carpet type, humidity, and airflow.

Drying typically takes 4–8 hours, depending on carpet type, humidity, and airflow.

Pet urine odors can often be eliminated with specialized treatments, depending on how long the stain has been present and how much has seeped into the carpet padding.

Manufacturers generally recommend professional cleaning every 12 to 24 months to maintain fabric quality and extend the life of the furniture.

Typically, furniture will be dry within 1 to 6 hours. Some, however, might take 6–8 hours depending on humidity and air circulation.

Professionals can clean a wide range of fabrics, including microfiber, polyester, cotton, linen and leather.